This page contains information on installing, setting up and configuring MetaRadio. If you need help with something not contained in these articles, please contact us directly with your query.

General Help & Getting Started

System Setup Assistance

These articles will help you connect your systems into MetaRadio. Many systems also have setup information available within the MetaRadio dashboard.

Input System Setup

Input systems include your Radio Automation Systems, Satellite Providers, Syndication Providers, Music Fingerprinting, and any other system that can provide source data into MetaRadio.

Output System Setup

Output Systems are any system that can receive data from MetaRadio. These are the places you want to send your metadata.

RDS Encoder Configuration

Digital Radio Systems

  • Xperi HD Radio – Text Only (PSD)
  • HD Radio Artist Experience – Text and Images (MSAC)
  • Fraunhofer ContentServer
    • Configure a JSON RPC endpoint on your ContentServer, and direct MetaRadio to this endpoint
  • Paneda DAB
    • On the Paneda website, obtain a token for the virtual provider in question. The token need the permission ‘upload Pad‘. Add this to the ‘Password’ field in MetaRadio. After creating the PAD source under input sources, you will find the POST URL to use at the bottom of the page.  (e.g. https://lab-1.paneda.tech/api/pad/test-source). Enter this URL into MetaRadio.
  • ODR-PadEnc

Other Outputs

Debug Log Files

MetaRadio contains detailed debug, info and error logging. These log files are often needed by our support team when we are trying to debug issues with different third-party systems. If we request these log files, please send them via email.

You can export the log files via the MetaRadio Dashboard – click the “Export Support Bundle” button to download your logs as a ZIP file. This ZIP can be provided to Media Realm Support.

You can also manually grab these files. These files are saved in C:\ProgramData\Media Realm\MetaRadio\C:\ProgramData is a hidden folder in Windows, so you may need to enable viewing hidden files before you can navigate to this directory.

Log files are kept for 14 days before being deleted.

Unicode Character Substitution

RDS does not support Unicode, so if your automation system contains non-Latin characters, you may ordinarily have trouble showing this on your RDS encoder.

MetaRadio now has a solution to this – we have a special conversion table which allows conversion of unusual unicode characters to standard ASCII characters.

This translation table is located in C:\Program Files (x86)\Media Realm\MetaRadio\rds_unicode_replacement.txt

Each line indicates a Unicode decimal value, and the corresponding replacement ASCII character. You can edit this yourself to add extra characters, or contact us for assistance with your language.

Future releases will update this file with a more comprehensive list of characters. If you edit this file yourself, please keep a backup copy.